Kafener Privacy Policy

This Privacy Policy explains how Kafener collects, uses, and protects your personal data.

1. Information We Collect

Customers

• Name
• Email
• Phone number
• Shipping address
• Subscription preferences
• LINE account information (optional)

Roasters

• Business name
• Contact details
• Payout information
• LINE account information (optional)

Automatically Collected

• IP address
• Cookies
• Basic analytics data

2. How We Use Data

• To operate the Platform
• To process payments and subscriptions
• To send order confirmations and reminders
• To communicate with customers and roasters

3. Data Sharing

• Payment processors (Stripe)
• Payout providers (Wise, banks)

We do not sell personal data.

4. Data Security & Retention

We take reasonable steps to protect data and retain it only as long as necessary.

5. Your Rights

You may request access, correction, or deletion of your data by contacting hello@kafener.com.